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Frequently Asked Questions
Answers to common questions about Howsafe, our workwear and PPE products, delivery, in-house branding, mobile showrooms and our Peterborough workwear store.
About Howsafe
What is Howsafe?
Howsafe is an independent UK supplier of workwear, PPE, safety footwear and workplace safety equipment. Established in 1978, we supply businesses and individuals nationwide from our Peterborough warehouse, retail store and fleet of mobile showrooms.
Where is Howsafe based?
Howsafe is based in Peterborough, Cambridgeshire, with a dedicated workwear and PPE retail store open to trade and public customers.
Does Howsafe have a physical store?
Yes. Our Peterborough workwear store allows customers to browse products, try on safety footwear and workwear, and receive advice from trained staff.
What makes Howsafe different from large DIY chains?
Howsafe specialises in workwear and PPE. We offer expert product advice, fitting support, a specialist product range, fast size exchanges, trusted workplace brands, personal customer service and in-house branding services.
Delivery and Ordering
Does Howsafe deliver across the UK?
Yes. We deliver nationwide across the UK using trusted courier services.
Does Howsafe offer local delivery?
Yes. We offer free local delivery within approximately 25 miles of Peterborough, subject to minimum order requirements.
How quickly are orders dispatched?
Many products are held in stock and dispatched quickly from our Peterborough warehouse. Delivery times may vary depending on branding requirements or supplier availability.
Can I collect orders in-store?
Yes. Customers can arrange collection from our Peterborough store.
Can trade and public customers buy from Howsafe?
Yes. We supply both businesses and individual customers.
Workwear and PPE
What types of PPE does Howsafe supply?
We supply a wide range of PPE including safety footwear, hi-vis clothing, gloves, hard hats, respiratory protection, hearing protection, eye protection, protective clothing and workplace hygiene products.
What brands does Howsafe stock?
We stock trusted brands used in real workplaces across construction, logistics, engineering, manufacturing, transport and other industries.
Does Howsafe supply safety footwear?
Yes. We stock a large range of safety boots, safety trainers and occupational footwear for different industries and working environments.
Can I try on safety footwear in-store?
Yes. Our Peterborough store includes seating areas and fitting support so customers can properly try on footwear before purchasing.
Does Howsafe help with footwear fitting?
Yes. Our trained staff can help customers find suitable footwear based on comfort, fit and workplace requirements.
What is the difference between S1P and S3 safety footwear?
S1P footwear is generally suited to indoor environments and includes toe protection and midsole protection. S3 footwear includes additional water resistance and is often better for outdoor work or mixed indoor and outdoor roles.
Embroidery and Printing
Does Howsafe offer branded workwear?
Yes. Howsafe provides in-house embroidery and print services for workwear, uniforms and PPE.
Is branding done in-house?
Yes. All embroidery and print work is completed in-house using professional equipment operated by our experienced team.
What types of branding does Howsafe offer?
We offer embroidery, direct-to-film printing, garment personalisation, company logo application and uniform branding.
Can Howsafe brand small quantities?
Yes. We can often accommodate both small and large orders, depending on the product, artwork and branding requirements.
How long does branded workwear take?
Turnaround times vary depending on order size, artwork requirements and product availability, but we aim to provide a fast and reliable service.
Mobile Showroom Service
Does Howsafe have a mobile showroom service?
Yes. Howsafe operates mobile showrooms that bring workwear and PPE directly to workplaces.
What are the benefits of a mobile showroom visit?
Mobile showroom visits allow teams to try products on-site, compare sizes, improve fitting accuracy, reduce ordering mistakes and save time.
Can businesses book a mobile showroom visit?
Yes. Businesses can contact Howsafe to discuss mobile showroom availability and coverage areas.
Workplace Safety and Compliance
Can Howsafe help businesses choose suitable PPE?
Yes. Our experienced team can help customers select suitable PPE and workwear for different workplace environments and safety requirements.
Does Howsafe supply eco-friendly products?
Yes. We stock a growing range of environmentally conscious and sustainable workwear and PPE products.
Does Howsafe supply hi-vis clothing?
Yes. We stock hi-vis workwear suitable for construction, rail, highways, logistics and industrial environments.
Can Howsafe supply bulk business orders?
Yes. We regularly supply businesses, schools, contractors, industrial sites and organisations with bulk PPE and workwear orders.
Returns and Exchanges
Can I exchange incorrect sizes?
Yes. We aim to provide fast and straightforward size exchanges where possible.
Can branded garments be returned?
Due to customisation, branded garments may not be returnable unless faulty. Please contact our team if you need assistance.
What should I do if an item is faulty?
Please contact Howsafe directly and our team will help resolve the issue as quickly as possible.
Contacting Howsafe
How can I contact Howsafe?
You can contact Howsafe by telephone, email, through the website contact form, or by visiting our Peterborough store.
Does Howsafe work with businesses of all sizes?
Yes. We support everyone from sole traders to large organisations and public sector clients.
Why Customers Choose Howsafe
Why should I buy workwear and PPE from Howsafe?
Customers choose Howsafe because we combine decades of experience, knowledgeable personal service, trusted products, fast dispatch, in-house branding, local support and real workplace expertise.
Need help choosing the right workwear or PPE?
Browse our full range online or visit our Peterborough workwear store for friendly advice, fitting support and fast service.
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